Quality Management at Tchibo
As a brand trader, Tchibo is distinctly quality-conscious with regard to its products and services. This is expressed via a multi-step, in-house quality management system, which is oriented to the elements of DIN/ISO 900ff. and guarantees central quality assurance.
Quality-assurance measures, from the reception of goods and process management, to storage and transportation, are defined and documented. Our production plants ensure all goods are manufactured only according to the strict quality standards and product specifications.
All Tchibo Coffee Service products are delivered according to the Foodstuffs Law regulations. We always follow the last valid draft of the law and consider the pertinent country-specific laws as well as those of Germany. Our products are guaranteed to meet the general standard of hygiene for foodstuffs as a matter of course for us. The pertinent general legislation is the Food and Consumer Goods Act (Lebensmittel- und Bedarfsgegenständegesetzt, LMBG) including its special statutes:
- Food Labeling Law
- Prepack Law
- Hygiene Law LMHV (Lebensmittelhygiene-Verordnung, Food Hygiene Law)
Freshness of Roast at Tchibo Coffee Service
Freshness of roast is of upmost importantance at Tchibo Coffee Service! The goods we deliver to our customers were almost always roasted a maximum of two months previously.
HACCP Surveys at Tchibo
Materials used, processes, as well as products have been analysed and evaluated as part of HACCP surveys and according to the principles of the “Codex Alimentarius.”
- Conducting a hazard analysis
- Determination of critical control points and security measures
- Performance of supervision steps
The central regulations on hygiene define the requirements for rooms and facilities, for personal hygiene, regular hygiene training, as well as the performance of pest control by external professional companies. We monitor the effectiveness of these systems via internal audits. This process guarantees the quality of our products and their perfectly safe production in terms of hygiene.
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